Terms of Service

1. Acceptance of Terms

By accessing our website or using the cleaning services provided by RIOS M&A CLEANING SERVICES LLC ("Company," "we," "our," or "us"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

2. Description of Service

RIOS M&A CLEANING SERVICES LLC provides professional cleaning services for residential and commercial properties. Our services include, but are not limited to:

• Residential cleaning
• Commercial and office cleaning
• Deep cleaning
• Post-construction cleaning
• Move-in/move-out cleaning

Specific services are detailed in service agreements provided to customers prior to service commencement.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Provide accurate and complete information when requested
• Have the authority to grant access to the property to be cleaned

4. User Responsibilities

As a customer, you agree to:

• Access: Provide reasonable access to the property at the scheduled time. If access cannot be provided, you may be subject to cancellation fees.
• Preparation: Ensure the property is reasonably prepared for cleaning (e.g., personal items secured, pets secured).
• Safety: Inform us of any hazards, special conditions, or health concerns at the property.
• Payment: Pay for services rendered according to the agreed payment terms.
• Communication: Provide accurate contact information and respond to communications in a timely manner.
• Conduct: Treat our staff with respect and refrain from any abusive or harassing behavior.

5. Prohibited Uses

You may not use our website or services:

• For any unlawful purpose or in violation of any laws
• To provide false or misleading information
• To engage in fraudulent activity
• To harass, abuse, or harm our employees
• To interfere with the proper functioning of our website
• For any purpose that could damage our reputation

6. Pricing and Payment

6.1 Pricing

Pricing for our services is provided through free estimates. Prices are based on factors including property size, service type, and condition. All prices are quoted in US dollars.

6.2 Payment Terms

Payment is due upon completion of service unless otherwise agreed. We accept cash, check, and major credit cards. Returned checks are subject to a processing fee.

6.3 Cancellation Policy

Cancellations must be made at least 24 hours before the scheduled appointment. Late cancellations or no-shows may incur a cancellation fee of up to 50% of the scheduled service price.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of RIOS M&A CLEANING SERVICES LLC and is protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks without authorization
• Create derivative works based on our content

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee that our services will meet your specific requirements or that the results will be error-free. We strive for customer satisfaction, but we cannot guarantee specific outcomes.

THE COMPANY PROVIDES INFORMATIONAL OR PROFESSIONAL SERVICES AND DOES NOT GUARANTEE RESULTS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIOS M&A CLEANING SERVICES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF OUR SERVICES.

Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless RIOS M&A CLEANING SERVICES LLC, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your breach of these Terms
• Your violation of any laws
• Your use of our services
• Any false information you provide

11. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. We are not responsible for the content, privacy policies, or practices of these third parties. Use of third-party services is at your own risk.

12. Termination

We reserve the right to refuse service or terminate our agreement with you at any time for any reason, including but not limited to:

• Violation of these Terms
• Abusive or harassing behavior toward our staff
• Non-payment for services
• Providing false information

Termination does not relieve you of your obligation to pay for services already rendered.

13. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to conflict of law principles. Any legal actions shall be brought exclusively in the courts of Hillsborough County, Florida.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, along with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and RIOS M&A CLEANING SERVICES LLC regarding the use of our services.

17. Contact Information

If you have questions about these Terms, please contact us: